iTunesConnect service – a web site that iPhone
developers use to manage their published applications – has a separate area
that will list all the synced crash reports from the application users.
iTunes sync
Application crash logs are transfered to your computer
each time you do a sync with the device, in the iTunes. Thus, first step is to
sync with iTunes:
Mac OS X
On the Mac, crash logs are kept at:
1 ~/Library/Logs/CrashReporter/MobileDevice/
where ~ is your Home folder. Here’s an example:
There’s the .crash file and .plist file - archive them
both and send to a developer. Actually, pick all the files you find there that
have the name of the problematic application.
Windows Vista / Windows 7
Files are located here:
1 C:\Users\\AppData\Roaming\Apple
computer\Logs\CrashReporter/MobileDevice/
AppData folder is hidden by default, so here’s how to
access it. Get into your personal folder:
Now click on the folder (address) bar which will change
the display into Windows folder path and add \AppData to it, then click Enter.
This will then show the folder contents. From here, you
can follow the path above until you get to the crash logs.
For Windows 7, follow the same procedure.
Windows XP
Location is here:
1 C:\Documents and
Settings\\Application Data\Apple computer\Logs\CrashReporter/
is your login username. Application Data folder is
usually hidden by default, so you need to reveal it in the same way as in Vista
– by typing in and pressing Enter.
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