Thursday, December 29, 2011

Quality Management Systems

Quality Management Systems:

The Quality Manager has the specific mining for an organization, this does not aim to assure only 'good quality', apart for this the are responsible for the development and implementation of quality management systems (QMS) and procedures. They work in a wide variety of sectors.

Four main components of Quality Managment System:

  1. Quality Planning.
  2. Quality Control.
  3. Quality Assurance.
  4. Quality Improvements 
Quality Planning: It is a systematic process that translates quality policy of the organizations into measurable objectives, requirements, and lays down a sequence of steps for realizing them within a specified time frame.

Quality Control: The basic goal of quality control is to ensure that the products, services, or processes provided meet specific requirements and are dependable, satisfactory, and fiscally sound.

Quality Assurance: Quality assurance is a process-driven approach with specific steps to help define and attain goals. This process considers design, development, production, and service.
           
            Four quality assurance steps:
1.      Plan: Establish Objective and process required to deliver the desired result.
2.      Do: Implement the process developed.
3.      Check: Monitoring and evaluating the results by testing the results against predetermined objective.
4.      Act: Apply actions necessary for improvement, if results require changes.

Quality Improvements: The systematic approach to reduction or elimination of waste, rework and losses. It optimizes the processes and increase levels of customer satisfaction. It enables organizations to go beyond basic process control to incorporate more advanced statistical analyses.

The basic responsibilities handled by a QA manager involved:

  1. To review business statistics:
  2. To determine and document any areas that may need improvements.
  3. Inspection and review of the process and planning.
  4. Analyze the effectiveness of the changes in process.
  5. Prepare the project plan.
  6. Test Management.
  7. Test Planning.
  8. Interact with Onsite lead and client.
  9. Team management.
  10. Test coverage analysis.
  11. Monitoring the deliverables.
  12. Review the status reports and analyze the risk if required.

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